Terms of Service

Acceptance of Terms

By accessing and using the NookFit website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These terms apply to all visitors, users, and others who access or use our services, including customers who purchase products from us.

Description of Service

NookFit provides an e-commerce platform for compact home fitness equipment designed for small spaces. Our services include product sales, space planning tools, workout guidance, and customer support.

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.

User Accounts and Registration

To access certain features of our services, you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

Product Information and Availability

We strive to provide accurate product descriptions, specifications, and pricing information. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.

All products are subject to availability, and we reserve the right to limit quantities or discontinue products at any time without prior notice.

Ordering and Payment

When you place an order, you are making an offer to purchase the products at the listed price. We reserve the right to accept or decline your order for any reason, including product availability, errors in pricing, or suspected fraudulent activity.

Payment must be made in full at the time of ordering using accepted payment methods. All prices are in Japanese Yen unless otherwise specified and include applicable taxes.

Shipping and Delivery

We will make reasonable efforts to deliver products within the estimated timeframes provided. However, delivery dates are estimates only and we are not liable for delays caused by circumstances beyond our control.

Risk of loss and title for products pass to you upon delivery to the shipping address you provide. You are responsible for inspecting products upon delivery and reporting any damage or defects promptly.

Returns and Refunds

We accept returns of unused products in original packaging within 30 days of delivery, subject to our return policy. Custom or personalized products may not be eligible for return unless defective.

Refunds will be processed to the original payment method within 5-10 business days after we receive and inspect the returned products. Shipping costs are non-refundable unless the return is due to our error.

Product Warranties

Our products are covered by manufacturer warranties as specified in the product documentation. We disclaim all other warranties, express or implied, including warranties of merchantability and fitness for a particular purpose.

Our liability for defective products is limited to repair, replacement, or refund at our discretion, and we are not liable for any indirect, incidental, or consequential damages.

Prohibited Uses

You may not use our services for any unlawful purpose or to solicit others to perform unlawful acts. You may not violate any local, state, national, or international law or regulation.

You may not transmit any worms, viruses, or any code of a destructive nature, or attempt to gain unauthorized access to our systems or networks.

Intellectual Property Rights

The content, organization, graphics, design, compilation, magnetic translation, digital conversion, and other matters related to our website are protected under applicable copyrights, trademarks, and other proprietary rights.

You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information obtained from our website.

Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these terms by reference.

By using our services, you consent to the collection, use, and disclosure of your information as described in our Privacy Policy.

Limitation of Liability

In no event shall NookFit be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of or in any way connected with the use of our website or services.

Our total liability to you for all damages, losses, and causes of action shall not exceed the amount paid by you for the specific product or service that gave rise to the claim.

Indemnification

You agree to defend, indemnify, and hold harmless NookFit and its officers, directors, employees, and agents from and against any claims, actions, or demands arising out of your use of our services or violation of these terms.

Governing Law and Dispute Resolution

These terms shall be governed by and construed in accordance with the laws of Japan. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of Tokyo, Japan.

We encourage you to contact us first to resolve any disputes informally before pursuing formal legal action.

Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.